What is your delivery time?
Our average delivery time is 30 - 60 working days. However, we can finish machines at a shorter time if possible. If you want to receive machinery in a shorter time, please inform us before placing order, we will calculate the possibility and give you a shortest time.
Which port do you ship from?
Our machines are made in Jinan city and then transported to Qingdao Port.
We will ship our machines from Qingdao Port, China.
Are you a manufacturer or a trading company?
We are a manufacturer, have a 100% self-owned factory in Jinan city, with more than 200 employees. We are in this field for more than a decade, Both Blue Elephant CNC and Otomic CNC are our brands.
What is your policy if i need samples made by your machine?
There are many clients asking for samples, but videos is an good altertive.
If you need samples, our policy is: we offer small samples for free, you paying for the delivery cost. We will refund the courier fees once you place an order. It usually takes 1-3 days for small sample delivery to most countries.
How can I ensure the quality of your machines?
We will send you pictures for your reference. And you, or a friend, or third-party QC agent can also come to our factory for a real on site inspection.
The best way to ensure machine quality is choose a reliable manufacturer, where quality parts are opted, high quality assembly process & strict inspects are required in every steps.
"I recently purchased an Otomic CNC router machine for my stone engraving business, and I couldn't be happier with the results. The machine is easy to use and produces incredibly precise and detailed engravings. Highly recommended!"
"I was hesitant to invest in a CNC router machine for my stone carving hobby, but after doing some research, I decided to go with Otomic. Their machine is top-of-the-line and has allowed me to take my carving to the next level. I'm thrilled with my purchase."
"I've been using Otomic's CNC router machine for several months now, and it has completely transformed my stone engraving business. The machine is reliable, efficient, and produces stunning results every time. I highly recommend it to anyone in the industry."
"As a professional stone engraver, I demand the best tools for my craft. Otomic's CNC router machine is hands-down the best machine I've ever used. It's intuitive, easy to operate, and produces consistent and accurate engravings every time. I'm so glad I made the investment."
"I've been using Otomic's CNC router machine for my stone carving business for over a year now, and it has exceeded my expectations. The machine is sturdy, fast, and produces intricate carvings with ease. I highly recommend it to anyone in the market for a high-quality CNC router machine."
"I recently started a new business engraving custom designs into stone, and Otomic's CNC router machine has been an absolute game-changer. The machine is user-friendly, reliable, and produces stunning results. I couldn't be happier with my purchase."
